1. Agreement and company
These Terms of Service form an agreement between you and Hosted Technology Inc., the company that offers LukAi. By creating an account, downloading the application, purchasing a plan, or using the service, you agree to these terms and our Privacy Policy.
If you use LukAi for an organization, you confirm that you are authorized to accept these terms for that organization. A signed enterprise or other written agreement controls if it conflicts with these terms.
2. Eligibility and accounts
You must be legally capable of entering into this agreement and at least 18 years old, or the age of legal majority where you live. You must provide accurate information, protect account credentials and devices, and promptly report suspected unauthorized access.
Accounts are personal unless a team or enterprise arrangement says otherwise. You may not sell, transfer, share, or provide account access in a way that bypasses plan, device, usage, or security limits.
3. The service
LukAi provides software-development features that may include a desktop workspace, AI-assisted planning and coding, model access, terminal and file tools, project indexing, Remote SSH, mobile companion features, account management, support, and previews. Features can differ by plan, platform, region, version, or availability.
We may improve, replace, limit, suspend, or discontinue features. We will use reasonable efforts to give notice when a material change significantly affects a paid service, unless urgent security, legal, or operational circumstances prevent advance notice.
4. User content and permissions
You keep the rights you already have in prompts, code, files, instructions, feedback, and other material you submit (“Input”). You grant us the limited rights necessary to host, process, transmit, reproduce, and otherwise use Input to provide, secure, support, and maintain the service.
You confirm that you have the rights and permissions needed to submit Input and connect repositories, systems, tools, or accounts. Do not submit regulated or highly sensitive information unless your written agreement with us expressly supports that use.
5. AI output
Subject to applicable law and third-party rights, you may use output generated for you. We do not claim ownership of your Input. AI output may not be unique, and another user may receive similar material.
Output can be inaccurate, incomplete, insecure, outdated, or unsuitable. You are responsible for reviewing code, commands, licenses, security implications, and factual claims before use. Do not rely on LukAi as the sole basis for medical, legal, financial, safety-critical, or other high-impact decisions.
6. Agent tools and connected systems
File, terminal, Remote SSH, MCP, extension, and agent actions can read, create, change, execute, or delete material. Review permission settings, proposed actions, diffs, and commands. Use connected systems only when you are authorized to do so, maintain appropriate backups, and apply your own access controls.
A preview, checkpoint, undo, or safe-revert feature may reduce risk but cannot guarantee restoration in every repository, file system, external tool, or concurrent-editing situation.
7. Acceptable use
- Do not violate law, sanctions, export controls, privacy, confidentiality, intellectual-property, or third-party rights.
- Do not gain unauthorized access, distribute malware, steal credentials, interfere with systems, evade safeguards, probe non-public services, or disrupt service capacity.
- Do not scrape, resell, sublicense, reverse engineer, extract models, or use the service to build a competing model or service except where applicable law expressly permits.
- Do not use automated means to exceed limits, conceal abusive activity, impersonate others, or generate unlawful, deceptive, exploitative, or harmful material.
8. Plans, credits, and limits
Plans may include credits, requests, model access, rate limits, fair-use rules, or other allowances. A credit is a usage unit, not a fixed number of prompts. Different models and features may use different multipliers. Current plan details shown at purchase or in your account form part of these terms.
Unused recurring allowances expire at the end of the applicable period unless we expressly state otherwise. Model availability and performance are not guaranteed. Startup credits, promotional credits, discounts, trials, and custom allowances may have separate eligibility, expiration, and non-transferability rules.
9. Fees, renewal, cancellation, and refunds
Prices, taxes, billing periods, and renewal terms are shown before purchase. Recurring subscriptions renew until cancelled. You authorize the applicable payment processor to charge the selected payment method. You can cancel future renewal from available account controls or by contacting support.
Cancellation normally takes effect at the end of the paid period. Except where a refund is expressly and mandatorily required by applicable law, purchased plans, subscriptions, and credit packages are non-refundable; paid fees and allocated credits will not be refunded in cash, transferred to another account, or converted to another plan, even if they are partially or wholly unused. Mandatory consumer cancellation, withdrawal, and refund rights remain unaffected.
10. Third-party services and open source
LukAi may interoperate with third-party AI, payment, authentication, hosting, extension, repository, or developer services. Their own terms and privacy practices may apply. We are not responsible for third-party products you choose to enable.
The application includes open-source components governed by their respective licenses and notices. Nothing in these terms limits rights granted under those licenses.
11. LukAi intellectual property and feedback
LukAi, its branding, website, software, documentation, design, and service technology are owned by Hosted Technology Inc. or its licensors, excluding your Input, third-party material, and open-source components. These terms grant only a limited, revocable, non-exclusive, non-transferable right to use the service.
If you voluntarily provide feedback, you permit us to use it without restriction or compensation, while we remain responsible for handling any personal data under the Privacy Policy.
12. Suspension and termination
We may limit or suspend access to protect users or the service, investigate abuse, address unpaid fees, comply with law, or enforce these terms. Where reasonably possible, we will provide the reason and a way to appeal or correct the issue.
You may stop using LukAi and delete your account. Provisions that by their nature should survive—including payment obligations, ownership, disclaimers, liability limits, and dispute terms—remain effective after termination.
13. Disclaimers
To the fullest extent allowed by law, LukAi and AI output are provided “as is” and “as available.” We do not warrant uninterrupted, error-free, secure, or continuously available operation, or that output will be accurate, non-infringing, or fit for a particular purpose. Statutory warranties that cannot legally be excluded continue to apply.
14. Limitation of liability
To the fullest extent permitted by law, Hosted Technology Inc. and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, goodwill, business opportunity, or data arising from the service.
Our aggregate liability arising from the service will not exceed the greater of USD 100 or the amount you paid to LukAi during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law or to liability that cannot legally be limited.
15. Indemnity
To the extent permitted by law, business users will defend and indemnify Hosted Technology Inc. against third-party claims arising from their unlawful or unauthorized use, their Input, their violation of these terms, or infringement of another person’s rights. This section does not apply to consumers where prohibited.
16. Governing law and disputes
These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Unless mandatory law provides otherwise, disputes will be brought in the state or federal courts located in Delaware, and each party consents to their jurisdiction. Mandatory rights and forums available to consumers remain unaffected.
17. Changes and contact
We may update these terms. The effective date will be revised, and material changes will receive reasonable notice when required. Continued use after the effective date means you accept the updated terms.
Questions, legal notices, or appeals may be sent to support@lukai.dev or to Hosted Technology Inc., 8 The Green, Ste A, Dover, Delaware 19901, USA.